While we continue to provide all services to our members, the Southland Regional Association of REALTORS offices are currently open for Membership and Real Estate store purchases from 8:30 a.m. until 5:00 p.m. Real Estate store purchases may still be made online with convenient curbside pick during those hours as well. Click here to visit our online store.
In an effort to continually provide ongoing services to our members, you may call our main telephone number 818-786-2110 M-F 8:30 a.m - 5:00 p.m., or send email to specific departments as listed below:
Lockbox or Supra Key Assistance: firstname.lastname@example.org
Education:email@example.com Membership: firstname.lastname@example.org
MLS: email@example.com MLS Violations: firstname.lastname@example.org
Professional Standards: email@example.com
CRISNet Technical Support...866-922-0108 or Click Here
Hours of Operation: Mon - Fri 8:30am - 9:00pm (English)
Sat - Sun 10:00am - 3:00pm
Mon - Fri 8:30am - 5:00pm (Spanish)
COVID19 Updates & Resources
February 25, 2022 Los Angeles County Mask Mandate Modification
Los Angeles County has modified its indoor mask mandate, to allow establishments to make masking indoors optional for fully vaccinated individuals. Please click here to learn more.
December 15, 2021 The State of California Issues New Orders Reagarding Wearing of Masks Indoors
Beginning Wednesday, Dec. 15, by order of the California Department of Public Health, masks are required to be worn in all indoor public settings, regardless of vaccine status.
The key requirements of the statewide order are:
- Masks are required at open houses and showings regardless of vaccination status
- The order will be in effect statewide beginning December 15, 2021, through January 15, 2022, at which time it may be extended
- Local cities/counties may continue to have stricter mask requirements
- In workplaces, employers remain subject to the Cal/OSHA COVID-19 Emergency Temporary Standards (ETS) but clients are required to wear masks if visiting any real estate brokerage open to the public
- This order supersedes all prior face covering guidance
Read the California Department of Public Health Order here.
July 22, 2021 The City of Pasadena Issues New Orders Reagarding Wearing of Masks Indoors
The mask mandate will require face coverings for everyone, regardless of vaccination status, in all indoor public settings, venues, gatherings and businesses in the city of Pasadena, effective Thursday, July 22 at 12:01 a.m.
July 17, 2021 The City of Long Beach Issues New Orders Reagarding Wearing of Masks Indoors
The mask mandate will require face coverings for everyone, regardless of vaccination status, in all indoor public settings, venues, gatherings and businesses in the city of Long Beach, effective Thursday, July 17 at 11:59 p.m.
July 16, 2021 Los Angeles County Issues New Orders Reagarding Wearing of Masks Indoors
The Los Angeles County Health Officer Order will be modified to require masking for everyone while indoors, regardless of vaccination status, as Los Angeles County sees more than a seven-times increase in new cases since the June 15 reopening. Wearing a mask when indoors reduces the risk of both getting and transmitting the virus. This additional layer of protection can help to slow the spread and does not limit business occupancy and operations.
The L.A. County indoor masking requirements for everyone will be effective Saturday, July 17 at 11:59 p.m. Some exceptions will apply, similar to masking requirements that were in place prior to the June 15 reopening. The modified Health Officer Order will be posted online by Friday, July 16 and will become effective at 11:59 p.m. on Saturday, July 17.
This will apply to open houses and showings in all of LA County expect for the cities of Pasadena and Long Beach which have thier own health departments.
June 10, 2021 C.A.R. Issues New Guidance for Open Houses and Showings in Anticipation of Statewide June 15 Reopening.
C.A.R. has created an extensive and detailed new Q&A and Quick Guide to ensure that members are in compliance and well-informed with the new rules likely going into effect, including changes for open houses and showings. The Q&A addresses the following issues:
- Physical distancing and cleaning requirements
- Posting rules of entry
- PEADs and other sign-in requirements
- Wearing of masks
- Requiring proof of vaccination and/or negative COVID test results
- Addressing claims of medical and religious exemptions to wearing masks
- Conducting door knocking activities
- Distributing flyers
- Reopening offices
While the state is reopening, and business will be easier to conduct, there are still some protocols that will apply, including those concerning groups where there are non-vaccinated individuals present.
For Q&A on the June 15 statewide reopening, CLICK HERE
May 24, 2021 11:00am Updated City of Los Angeles Emergency Order permitting open houses
Click Here to Read the Updated Safer LA Public Order
May 15, 2021 9:00pm Open Houses Now Allowed in Los Angeles County.
Late Friday evening, the L.A. County Department of Public Health, posted an updated order. Reopening Safer At Work and in the Community For Covid-19.
The Health Officer Order (May 14, 2021) has been revised to update the guidance for professional services, including residential and commercial real estate, pg19.
t) Professional services, such as legal, payroll or accounting services, when necessary to assist in compliance with legally mandated activities, and the permitting, inspection, construction, transfer and recording of ownership of housing, including residential and commercial real estate and anything incidental thereto, provided that appointments and other residential viewings should occur virtually or, of a virtual viewing is not feasible, may be done by appointment, or by open house in adherence to the most current County Protocol for Informal Social Gatherings, attached to this order as Appendix CC Professional Services Businesses must review and follow the most current County Protocols for Social Distancing, attached to this Order as Appendix A;
This Health Officer Order and other pertinent information and resources can be found on the Los Angeles County Department of Public Health COVID-19 webpage.
Please check with your brokerage about any brokerage-specific guidelines or policies before scheduling any open houses.
Please email question to firstname.lastname@example.org
May 13, 2021 5:30pm Open Houses Still Not Allowed in Los Angeles County. On Wednesday, May 12th, the California Department of Public Health posted updated guidance on showings and open houses to their website, allowing in-person open houses in many jurisdictions.
However, the Los Angeles County Department of Public Health has NOT yet updated their guidance to allow in-person open houses. This means that in-person open houses are NOT allowed in Los Angeles County until the county guidance, which supersedes state guidance, is updated to reflect this change.
It is our recommendation that agents NOT plan open houses until we receive confirmation that the county will be updating its guidelines.
SRAR, along with other local civic and trade organizations, are in constant communication with the county and are working hard to get county guidance updated to come in line with the state’s May 12th update. While we anticipate that changes will be made soon, no changes have yet been made at the county level.
Please continue to follow all restrictions in the real estate guidance that remain in place.
We will alert you as soon as we are made aware of any changes to LA County guidance on open houses.
Please email question to email@example.com
March 11, 2021 1:30pm President Biden signs American Rescue Plan Act. He signed a $1.9 trillion stimulus bill that will provide direct payments and extended unemployment benefits to struggling Americans and badly needed funds for struggling homeowners, housing providers and small businesses, including REALTORS®.
C.A.R. has advocated for many of the provisions that would provide meaningful relief to REALTORS® including extensions of Pandemic Unemployment Assistance (PUA) benefits and additional funding for the Paycheck Protection Program (PPP). The law will also provide direct payments of $1,400 to most Americans and mortgage and rental assistance.
Click Here to Read More About It
January 28, 2021 2:45pm DRE to reopen exam centers statewide. After a seven-week shutdown, the California Department of Real Estate (DRE) is reopening its exam centers. Gov. Gavin Newsom lifted the remaining parts of a stay-at-home order on Monday, Jan. 25, 2021, clearing the way for exam centers to reopen.
The DRE reopened four of the exam centers (Sacramento, Fresno, La Palma, and San Diego) on Wednesday, January 27, 2021, and the Oakland exam center will reopen shortly thereafter.
CLICK HERE to Read More About It
January 08, 2021 1:00pm The California Association of Realtors updated their webpage FAQ: Industry Guidance on Showings and has posted two new COVID-19-related Quick Guides to the Quick Guides page on car.org.
Complying With the Industry Guidance Showing Rules
Using the C.A.R. PEAD-V Form
December 22, 2020 12:00pm Congress has passed a $900 billion stimulus bill that will provide direct payments and additional unemployment benefits to struggling Americans and badly needed funds for housing providers and small businesses, including REALTORS®. President Trump is expected to sign the bill shortly.
C.A.R. has advocated for many of the provisions that would provide meaningful relief to REALTORS® including extensions of Pandemic Unemployment Assistance (PUA) benefits and additional forgivable Paycheck Protection Program (PPP) loans. The law will also provide direct payments of $600 to Americans and rental assistance.
CLICK HERE to Read More About It
December 4, 2020 3:00pm REALTORS® can continue to provide essential services but must continue to comply with state and local health ordinances.
Governor Newsom announced new restrictions on top of the color-coded tier system. If a region’s ICU capacity falls below 15 percent, a new stay-at-home order will be applied in that region for at least three weeks. State officials anticipate the majority of the state will qualify for this stay-at-home order within the next few weeks. Visit the government’s COVID website for information on your specific county.
For the time being, real estate remains an essential service, and the rules REALTORS® have been following under the color-coded tier system still apply. REALTORS® must continue to comply with state and local health ordinances in order to reduce the risk of exposure to, and spread of, COVID-19, while providing the essential services of residential and commercial real estate. The Enforcement Division of the Department of Real Estate has made clear that complaints regarding non-compliance with the showing protocols have been and will continue to be investigated
October 29, 2020 1:15pm Deadlines for License Application Fees, Renewal Fees & Continuing Education Extended. Governor Gavin Newsom issued Executive Order N-83-20, which addresses a variety of COVID-related issues. Among them, the Executive Order extends the deadline by which real estate license application and renewal fees need to be paid until June 30, 2021. Continuing education requirements for licensees are also extended through the same date.
The Executive Order also allows California residents 70 years of age or older to renew their drivers' licenses by mail.
Read the full executive order N-83-20, CLICK HERE
October 26, 2020 1:00pm The Department of Real Estate Threatens Enforcement of COVID Showing Protocols. They reiterated that the health and safety of consumers is a priority, and that complaints regarding non-compliance with the showing protocols have been and will continue to be investigated.
To view COVID19 Showing Guidelines, CLICK HERE
In demonstration of how seriously the DRE takes these showing protocols, the Enforcement Section released a letter indicating the steps it will take upon receiving information of a licensee's non-compliance. Those steps are taken in the following order:
1. Attempt to educate the licensee or licensees, including contacting a licensee’s responsible broker if the licensee is a salesperson or broker associate. As part of its education effort, the Enforcement Section will review the Guidance with the licensee and seek to obtain assurances from the licensee and the licensee’s broker that the brokerage, its affiliates/agents and its employees will comply with the Guidance going forward.
2. If a licensee or that licensee’s broker continues to operate outside the Guidance, the Department may consider pursuing citations and/or other disciplinary action, as is deemed appropriate. The Department also may refer the licensee and the licensee’s broker to state or local health and/or law enforcement officials.
The DRE has gone so far as to actually encourage agents to come forward and make complaints. The letter concludes, "If DRE licensees are made aware of a real estate licensee who is not following the Guidance, please contact the Department of Real Estate at 1-877-373-4542.”
September 1, 2020 2:15pm New Q&A on COVID-19 Tenant Relief Act of 2020. On August 31, Governor Newsom signed the COVID-19 Tenant Relief Act of 2020 into law. Under this act, when a tenant has not paid rent for any period between March 1, 2020, and January 31, 2021, the COVID-19 Tenant Relief Act of 2020 ("Rent Relief Law") will allow most residential tenants to remain in the rental property through January of 2021 as long as the tenant makes a declaration under penalty of perjury that they are unable to pay their rent or meet other financial obligations because of circumstances related to the COVID-19 pandemic.
For more information on COVID-19 Tenant Relief Act, please CLICK HERE
July 15, 2020 3:00pm DRE UPDATE: Gov. Gavin Newsom issued a new Executive Order extending specific timeframes for exam applications and licensees until December 31, 2020. In relation to this new order, DRE has posted new FAQs on its website.
Click here to read the official news release.
July 13, 2020 10:30am Update on FAQs for Showings in California. Click HERE
July 13, 2020 10:30am New Open House Guidance. Earlier this month, the Departments of Public Health and Cal/OSHA released new guidance on COVID-19, which included some points relating to real estate. While there were some changes in office opening, cleaning and other protocols that required minor changes to the BPPP and related forms, the new guidelines do not significantly change practices.
“Open Houses” on a walk-in basis are still prohibited. All showings still require either an appointment or a digital sign-in process prior to entry, including completing a PEAD form.
CLICK HERE for more information
July 6, 2020 11:20am Paycheck Protection Program Extension Signed Into Law.
An extension of a $660 billion lending program in an effort to help small businesses hit hard by the coronavirus pandemic has been signed into law. The law keeps the Paycheck Protection Program (PPP), which expired June 30, operating for another five weeks through Aug. 8.
Created under the CARES Act, the Paycheck Protection Program (PPP) is an expansion of SBA’s 7(a) loan program for providing financial assistance to small businesses.
Businesses with fewer than 500 employees — including sole proprietors, independent contractors, and other self-employed individuals — all qualify for PPP loans. Most real estate brokers and real estate firms are therefore likely to qualify.
May 30, 2020 8:30am Cal/OSHA Guidelines for Real Estate Transactions and Businesses This document provides guidance for businesses operating in the real estate industry including sales and rentals of single-family, multi-family, apartment, commercial, and industrial properties to support a safe, clean environment for workers. It’s important to note that the task of establishing a written COVID-19 prevention plan belongs to the listing brokers, not the MLS. While there are some guidelines, it is up to the individual broker and seller to determine their specific COVID-19 prevention plan.
May 22, 2020 1:40pm C.A.R has developed new Best Practices Guidelines During COVID-19 in response to guidance issued earlier this month by the California Departments of Public Health and Industrial Relations.
The COVID-19 Industry Guidance for Real Estate Transactions document details physical distancing and cleaning/disinfecting practices REALTORS® must follow when showing properties as California enters stage 2 of reopening.
Since the release of this document, C.A.R. has worked closely with these agencies to interpret and revise some of the restrictions in order to make them more manageable, while still focusing on the health and safety of our members, their clients and the community.
For additional information on the new best practices guidelines, CLICK HERE
May 20, 2020 10:40am C.A.R. releases step-by-step guides for the PPP Loan Forgiveness Application. One guide is intended for real estate firms and sole proprietors with employees, and the other in intended for independent contractors and sole proprietors without employees.
May 15, 2020 9:15am Rules for Showing Properties Must be Posted on the Property as a Condition of Entry. On May 8, the Department of Public Health issued new industry guidance for real estate transactions. Included in the guidance is the requirement that agents post rules on the property – with pictograms – that must be agreed to as a condition of entry by all people viewing the property.
C.A.R. is in the process of creating a comprehensive approach that will allow any brokerage to comply with all aspects of the new industry guidance. In the meantime, posting both this new form and the PEAD form together at the entrance to a property will assist agents and brokers in complying in part with the new industry guidance until the comprehensive approach is released.
The state has also released a checklist to help real estate professionals implement their plans, which can be found here.
Interim Form to Accomplish This Now Available. For more information, click HERE
May 14, 2020 12:00pm The Department of Real Estate (DRE) is cancelling real estate salesperson and broker license exams in all exam centers through May 31, 2020. This action is being taken to comply with state and local public health agencies ordering residents to shelter in place to slow the spread of COVID-19.
Examinees affected by these cancellations will be allowed to reschedule their canceled exam dates using DRE’s eLicensing system. Exam rescheduling fees will be waived for canceled exams.
Examinees with questions or concerns regarding canceled exams can contact DRE’s Licensing program at (877) 373-4542 or by email at Ask.DRELicensing@dre.ca.gov.
May 7. 2020 10:00am Step-by-step guidance for certification and other post-application information. Once your Pandemic Unemployment Assistance (PUA) benefits claim has been submitted, use this guide for the certification process.
April 28, 2020 11:10am L.A. City clarifies the verbiage on Real Estate as an Essential Service and Showing Instructions.
Professional services, such as legal, leasing and real estate transactions, payroll or accounting services, when necessary to assist in the permitting, inspection, construction, transfer and recording of ownership of housing, and when necessary to achieve compliance with legally mandated activities. Housing units and real property may be shown, provided that appointments and other residential viewings occur virtually or, if a virtual viewing is not feasible, by appointment with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit. However, such in-person visits are not permitted when a tenant occupant is still residing in the residence, unless the owner first obtains the tenant’s written consent.
Click HERE to view Flyer!
April 27, 2020 12:30pm To combat ongoing misinformation, the Federal Housing Finance Agency (FHFA) reiterated that borrowers in forbearance with a Fannie Mae or Freddie Mac (the Enterprises)-backed mortgage are not required to repay the missed payments in one lump sum. Click HERE for more info.
April 27, 2020 10:30am Applications open for Pandemic Unemployment Assistance (PUA) on Tuesday, April 28, 2020 through the California Employment Development Department (EDD). PUA, a key component of the CARES Act, expands unemployment benefits eligibility to business owners, self-employed workers and independent contractors, including most REALTORS®. Click HERE for more info!
To learn more about eligibility and the application process, Click HERE
California Realtors can apply for PUA through UI Online
Additionally, C.A.R has extended the COVID Relief Hotline hours from 8 a.m. to 8 p.m. beginning today through Friday, May 1. Call the hotline at (213) 351-8450 for 24/7 support via SMS text and live support between 8 a.m. and 8 p.m. Or email them at firstname.lastname@example.org and someone will respond within one business day.
April 24, 2020 10:00am Congress has passed an interim spending bill focused primarily on replenishing emergency aid programs for small businesses. These programs ran out of funds less than two weeks after the SBA began accepting applications. The bill allocates $310 billion for the Paycheck Protection Program (PPP), which provides forgivable loans to small businesses, $25 billion for coronavirus testing and $75 billion for hospitals, and more! Visit the CAR coronavirus page HERE for more info!
There is also More REALTOR® relief on the way for SBA loan programs as President Trump has signed into law an interim spending bill allocating additional funds for emergency aid programs for small businesses. Visit the REALTOR Relief Page HERE to check out additional information on Financial Relief Programs!
April 21, 2020 3:00pm Senate passes bill to replenish SBA loan programs. The new bill allocates an additional $310 billion for the Paycheck Protection Program (PPP), which provides forgivable loans to small businesses.
The bill now heads to the House of Representatives, which is expected to vote on the additional funding as soon as Thursday, April 23, 2020.
For more information on the PPP and EIDL programs, see the REALTOR® Relief page on C.A.R.’s coronavirus microsite.
April 17, 2020 10:00am C.A.R. releases three new and four updated forms for use during the coronavirus pandemic.
- Coronavirus Lease/Rental Addendum or Amendment (Form CVA-LR)
- Notice of Unforeseen Lease/Rental Coronavirus Circumstance (Form NUCC-LR)
- Coronavirus Lease/Rental Property Entry Advisory and Declaration (PEAD-LR)
- Coronavirus Addendum or Amendment (Form CVA)
- Notice of Unforeseen Coronavirus Circumstance (Form NUCC)
- Listing Agreement Coronavirus Addendum or Amendment (Form RLA-CAA)
- Coronavirus Property Entry Advisory and Declaration (Form PEAD)
To access all forms, please Click HERE
April 16, 2020 1:00pm The Small Business Administration (SBA) announced today that based on available appropriations funding, it is unable to accept new applications for the Paycheck Protection Program (PPP) or the Economic Injury Disaster Loan (EIDL) program, including EIDL advances.
EIDL applicants who have already submitted their applications will continue to be processed on a first-come, first-served basis.
If you’ve already submitted an application, you should work directly with your lender to find out whether you need to supply any requested documents to continue the process. You should also feel free to submit an application if your lender is still accepting them in anticipation of additional funding from Congress.
Congress is likely to make an effort to replenish these programs as part of the next stimulus package, and C.A.R. has written to Congress requesting that funding be increased for the PPP program as soon as possible.
For more info on SBA Loans, Click HERE
April 15, 2020 9:30am Two More Weeks Until PUA Applications Available, According to California Department of Labor California. Labor Secretary Julie A. Su released an open letter today that contains more information on the Pandemic Unemployment Assistance (PUA) program, which extends unemployment benefits to the self-employed and independent contractors. Click HERE to read full update by C.A.R.
To read the full open letter, click HERE
For detailed information on PUA, click HERE
April 10, 2020 9:00am Independent contractors and the self-employed can apply for loans from the U.S. Small Business Administration’s Paycheck Protection Program (PPP). Borrowers can receive forgivable loans, with the actual loan size for independent contractors and the self-employed determined by a formula based on average total monthly income during the 2019 calendar year. The loan can be used as income replacement for independent contractors and the self-employed for the 8 weeks immediately following distribution of the loan proceeds, and can also be used for rent or mortgage expenses, insurance premiums and other debt obligations.
To obtain assistance, you will need to contact your lender directly. You cannot apply for PPP loans on the SBA website.
For additional information, Click HERE to visit C.A.R's Financial Resource Page.
April 7, 2020 3:30pm Protect Yourself from SBA Loan Scams. The authorization of COVID-19 relief funds by the federal government under the CARES Act has seen a rise in scammers trying to divert those funds into their pockets. To check out some tips on how to stay safe online and avoid any interruption in receiving relief funds you may be entitled to, Click HERE!
April 7, 2020 3:30pm C.A.R. releases two new forms for owners of rental properties. The first form is a Notice to Tenant of Ability to Pay Rent During Coronavirus Pandemic (Form NTAP); the second is Coronavirus Rent Payment Delay and Repayment (Form RPD). Both forms are now available and will be on zipForm®. Click HERE for more information.
April 6, 2020 3:30 PM C.A.R. releases list of city and county ordinances. Click HERE for more information
April 3, 2020 9:00 AM NAR to fund two months of Telemedicine for members. Click HERE for more information
April 2, 2020 3:30 PM C.A.R. Resources for Helping with Financial Relief During COVID 19 Click HERE for more information.
April 1, 2020 7:30 AM One-time enrollment open to uninsured Association Members due to the special circumstances of the Covid-19 virus outbreak. CLICK HERE for more information.
April 1, 2020 7:00 AM C.A.R. Guidelines for Real Estate Best Practices During COVID-19 READ HERE
March 30, 2020 11:00 AM C.A.R. Launches Covid Relief Hotline for REALTORS.
(213) 351 8450, Monday-Friday, 8:30 a.m. – 4:45 p.m.
March 29, 2020 8:00 AM C.A.R. Update: Real Estate Now Listed as an Essential Service
March 27, 2020 2:50 PM Vital Relief for REALTORS on the Way READ HERE
March 24, 2020 3:15 PM NAR Posts Coronavirus FAQ READ HERE
March 21, 2020 10:01 PM CRISNet MLS is removing open house options in accordance with the executive government "Stay at Home" order and C.A.R. recommendations. CLICK HERE for more information on the governor's executive order.
March 20, 2020 7:45 AM Governor Issues Statewide "Stay At Home" Order. CLICK HERE for more information.
March 19, 2020. 6:45 AM CLICK HERE for C.A.R. covid update information.
March 17, 2020 IMPORTANT NOTICE: Real Estate Exams and COVID-19 The Department of Real Estate (DRE) is cancelling real estate salesperson and broker license exams in all exam centers from March 18, 2020 to April 7, 2020. This action is being taken to comply with multiple county public health agencies ordering residents to shelter in place to slow the spread of COVID-19.
Examinees affected by these cancellations will be notified by email and will be allowed to reschedule their canceled exam dates using DRE’s eLicensing system. Exam rescheduling fees will be waived for this cancellation event.
Examinees with questions or concerns regarding canceled exam dates can contact the Department’s Licensing program at (877) 373-4542.
March 17, 2020 C.A.R. has provided a Showing and Open House Guide, including a FAQ, to assist members and brokers. CLICK HERE to access this information.
The following links are provided for general information: NAR’s Coronavirus: A Guide for REALTORS®, CDC Website, C.A.R. Covid Updates, C.A.R. Legal Update (login required), C.A.R. Housing Impact Podcast, Los Angeles County, Los Angeles City , City of Santa Clarita